Client · Catering (via UK partner)
PrototypeA 4-path AI lead triage flow
Problem High-end enquiries arrived through a web form, sat in an inbox, and waited up to 48 hours for a manual reply — losing premium clients to faster competitors.
Build An n8n webhook that lets Claude read each enquiry, score it against budget and event signals, then route it down one of four paths: book, redirect, ask for missing info, or escalate a rush event.
Built and tested end-to-end; not adopted by the end client.