2022 — now
Mercedes-Benz Mobility
Senior Business Analyst
Driving global transformation initiatives across markets — and one of the few APAC colleagues invited to present at the company's global engineering forums.
About
I spent 20 years learning which problems are worth solving.
I'm Yu-Ta Chuang — Jason. I started as a developer, became a system analyst at KPMG, then a senior business analyst in banking and at Mercedes-Benz. Across all of it my job was the same: understand a messy real-world process, then translate it into a system that actually holds up.
AI did not change that job. It changed the tools. Today I build automation with n8n and Claude — but the part that matters is still the analysis. Which step is the real bottleneck? What should never be automated? Where does a small, reliable system beat a clever, fragile one?
That is the gap most automation work falls into: plenty of people can wire up tools; far fewer can tell you what to build. I do both.
At a glance
- Now
- Senior Business Analyst, Mercedes-Benz Mobility
- Based in
- Taiwan · GMT+8 · remote-first
- Focus
- AI process automation
- Builds with
- n8n + Claude
- Credentials
- CBAP · PMP · ServiceNow CSA
§1 Record of service
2019 — 2022
E.SUN Bank
Senior Business Analyst
Owned requirements for a mobile banking platform serving two million users, working inside hard financial-compliance and high-availability constraints.
2010 — 2019
KPMG Taiwan
Senior System Analyst
Designed a K2 enterprise approval system for 2,000+ users that cut process cycle time by roughly 60%. Big-Four discipline, nearly nine years of it.
2006 — 2010
Taiwan Economic Journal
Software Developer
Where it started: building financial data software and learning how real systems behave under load.
§2 Credentials
| Certification | Issuing body / detail | Year |
|---|---|---|
| CBAP® | Certified Business Analysis Professional | 2025 |
| PMP® | Project Management Professional | 2022 |
| ServiceNow CSA | Certified System Administrator | 2026 |
| Azure AI Fundamentals | Microsoft | 2025 |
| Azure Fundamentals | Microsoft | 2025 |
| Salesforce Agentforce | Specialist + Administrator | 2024 |
| n8n · Level 2 | Verified Creator | 2025 |
| Anthropic Claude | Claude 101 + Claude in Action | 2026 |
| Anthropic Claude | Introduction to Agent Skills | 2026 |
§3 Tools in use
AI & agents
- Claude / Anthropic API
- Claude Code
- RAG + MCP
- OpenAI
- Prompt design
Automation
- n8n
- Make
- Zapier
- Webhooks & APIs
Cloud & data
- Azure AI
- SQL Server
- Supabase
- Google Workspace APIs
Build & ship
- Next.js
- Trigger.dev
- Vercel
- Git
§4 To start
Put the 20 years to work
Tell me the process that costs you the most each week, and I will tell you whether it is worth automating.